top of page
Aurion white logo.png

Privacy Policy

Last updated: March 20, 2026

1. Definitions & Scope

"Personal Data" means any information relating to an identified or identifiable individual, such as a name, email address, or phone number.

​

This Policy applies where we act as a data controller — that is, where we determine the purposes and means of processing your Personal Data.

2. Personal Data We Collect

When you submit a form on our website, we may collect the following:

  • Contact details: your name, email address, and phone number (if provided)

  • Message content: the contents of any message or attachments you send us

  • Device & usage information: IP address, browser type, operating system, and pages visited, collected automatically via cookies or similar technologies

3. Purpose of Processing & Legal Basis

GDPR table v2.png

When we rely on legitimate interest as our legal basis, you have the right to object to that processing  (see Section 7)

4. Data Retention

We retain your Personal Data only for as long as necessary:

  • Contact form submissions are kept for up to 2 years from the date of last contact, unless an ongoing relationship requires longer retention.

  • After this period, your data will be securely deleted or anonymised.

5. Who We Share Your Data With

We do not sell or rent your Personal Data. We may share it with:

  • Internal staff who need access to handle your inquiry

  • Service providers (e.g., email platforms, CRM tools, hosting providers) acting as data processors under our instructions and bound by data processing agreements

  • Legal or regulatory authorities where required by law, court order, or to protect our legal rights

6. International Data Transfers

We primarily store and process data within the European Economic Area (EEA). If any service providers are located outside the EEA, we ensure appropriate safeguards are in place - such as the European Commission's Standard Contractual Clauses - before any transfer takes place.

7. Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

  • Access: Request a copy of the Personal Data we hold about you

  • Rectification: Ask us to correct inaccurate or incomplete data

  • Erasure: Request deletion of your Personal Data ("right to be forgotten")

  • Restriction: Ask us to limit processing of your data

  • Objection: Object to processing based on legitimate interests

  • Portability: Receive your data in a structured, machine-readable format

  • Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing

​

To exercise any of these rights, contact us at info@auriongroup.co.uk. We may ask you to verify your identity before fulfilling your request.

8. Right to Lodge a Complain

If you believe we are not handling your Personal Data lawfully, you have the right to lodge a complaint with a supervisory authority.


In Greece, this is: Hellenic Data Protection Authority (HDPA) Website: www.dpa.gr Phone: +30 210 6475 600

9. Cookies

Our website may cookies to ensure functionality and to understand usage patterns. Depending on your location, we may ask for your consent before placing non-essential cookies.

When we are using cookies, you can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

10. Security

We implement reasonable technical and organisational measures to protect your Personal Data. However, no electronic transmission or storage system is entirely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website is not directed at children under the age of 18. If you are under the age of 18, you are not permitted to submit any Personal Data to us for any Service. If we become aware that we have inadvertently received Personal Data from a child under the age of 18, we will delete that information from our records.

12. Updates to This Policy

We may update this Policy from time to time. Any significant changes will be communicated as required by law. The "last updated" date at the top of this page reflects the most recent version.

13. Contact Us

For any questions about this Policy or your Personal Data, please contact:

Aurion Technologies Data Controller B1 Vantage Park, Old Gloucester Road, Hambrook, United Kingdom, BS16 1GW Email: info@auriongroup.co.uk

bottom of page